System Error – January 2013

Firstly, we would like to wish you all the best for 2013!

As some of you might have noticed, our platform was unreachable for 2 hours on tuesday. We found the problem in one of our routers which was defect.

Since we are very sorry that this problem occurred, we decided to give every user that has an active paid subscription an extra credit.

With this we hope to compensate for unplanned downtime.