By listening to our customers we improve ourselves on a daily basis, giving you the best usenet experience out there.
With our ever-growing network and peering we offer you the largest and most extensive connectivity throughout the whole of Europe. With UsenetBucket you always have the best possible access to usenet.
Our automated systems have your new account ready for use within minutes. And of course our unique Customer Support Team is on stand-by 24/7. Just in case you'd like some extra support.
With UsenetBucket you get SSL for free. So the only one knowing what you download, is you. Safe feeling, right?
UsenetBucket is a company situated in The Netherlands. By always listening to our customers’ input, we can give you the best usenet experience out there.
Our mission
Our mission is to give you the best usenet experience in the business and doing this by giving you full control over your account and letting you take part in improving our services.
Our vision
Our vision is to keep improving ourselves with your input.
Our goals
Our goals are to maintain and improve our fast Customer Support Team, who’s there to listens to any issues or suggestions you might have.
Just like you, we think security is extremely important. Therefore we’ve secured our systems in multiple ways.
- Our website can only be reached with SSL. This way we can secure the information transferred between our website and your computer.
- Your password is stored in a very secure non-reversible way. For the nerds: A two fish encryption with a random salt at a cost of 10, which results in a 512bit encryption.
- We provide free use of SSL on our platform. This way the articles you read or download from UsenetBucket are visible to you and only you.
- Needless to say: your personal information is personal. We will never share your information voluntarily with a third party.
- When making a payment on our website, your information is not stored in our database. All payments are processed by certified and well respected payment providers.
After successfully creating an account at UsenetBucket, you will receive access to your own Control Panel. This Control Panel allows you to:
- Change your personal details;
- Change your account settings;
- Change your current Bucket;
- Create, read and close Support Tickets;
- Download invoices of any payment you made;
- See current promotions from which you can benefit;
And last but not least, you have the possibility to join our Customer Advisory Panel. This allows you to participate in improving UsenetBucket and even gain a few extra free days of UsenetBucket while you’re at it!
To meet your needs, we try to support as many payment methods as possible. We currently support the following payment methods:
If you have any suggestions regarding other payment methods, please let us know by signing up for UBCAP through your Control Panel.
UsenetBucket works together with multiple payment providers. All of our payment providers are highly recommended in the business and have been proven to be safe and secure.
Stripe handles all credit card, iDeal, Sofort and Mister Cash payments
TargetPay handles all PaySafeCard payments
CoinPayments handles cryptocurrency payments
Running into a problem can be pretty annoying. To solve matters quickly we provided you with an extensive F.A.Q., containing the most common problems and questions regarding usenet.
New to UsenetBucket? Then the How-To Guide on our Support page might be exactly what you need.
Of course, if you can’t solve the problem yourself, we have a dedicated Customer Support Team on stand-by, ready to help you! Get in touch with us by using the Contact Form.
